Contact Us

Contact our customer support and sales team for product information, technical documents, sample requests, quotations, order follow-up and export-related assistance.

To help us respond accurately, please share your application, required product grade, estimated order quantity, packaging preference and destination.

Customer Support for Industrial Buyers

Arosha Powder supports manufacturers, distributors, importers and industrial raw-material buyers throughout the product evaluation and purchasing process.

Our team can assist you with:

• Selecting a suitable coated or uncoated calcium carbonate grade
• Reviewing mesh, particle-size and application requirements
• Requesting available TDS, SDS and product information
• Arranging representative product samples
• Preparing commercial and export quotations
• Reviewing packaging and labeling requirements
• Following up on confirmed orders and shipment documentation
• Addressing product, packaging or delivery-related concerns

Contact Sales and Customer Support

Phone and WhatsApp

+98 912 751 6759

Contact us by phone or WhatsApp for product inquiries, quotation requests and customer support.

Email

aroshapowder@gmail.com

Please include your company name, country, application and requested product in the subject or body of your email.

Supported Languages

Our customer support and sales communication is available in:

• English
• Arabic
• Turkish
• Russian

Language availability may depend on the nature of the request and the available team member.

How Can We Help?

Product Selection Support

Tell us about your formulation, production process and required performance. Our team will help identify a practical coated or uncoated calcium carbonate grade for initial evaluation.

Final product suitability should always be confirmed through laboratory or production testing under the buyer’s actual operating conditions.

Technical Document Requests

Depending on the selected product and stage of the inquiry, available information may include:

• Technical Data Sheet
• Safety Data Sheet
• Product specification information
• Packaging details
• Representative sample information
• Batch-specific Certificate of Analysis for confirmed orders

A batch-specific COA is issued for an identified production batch and is not replaced by a general product table or sample certificate.

Samples and Product Evaluation

Representative samples may be available based on the requested product, destination, sample quantity and intended application.

Please provide your technical requirements before requesting a sample so the most relevant grade can be selected.

Order and Shipment Support

For confirmed customers, our team can assist with:

• Order-status follow-up
• Packaging and labeling confirmation
• Loading information
• Applicable commercial documents
• Technical documents related to the order
• Destination and shipment requirements
• Customer questions regarding received products

Send Your Request

Complete the form below and provide as much technical and commercial information as possible.

Recommended Form Fields

• Full name
• Company name
• Job title
• Country
• City
• Business email
• Phone number
• WhatsApp number
• Industry or final application
• Product family
• Coated or uncoated preference
• Required mesh or particle size
• Required monthly or annual quantity
• Packaging preference
• Destination country
• Destination city or port
• Type of request
• Technical requirements
• File upload

Type of Request

The form should allow users to select one or more of the following:

• Product information
• Grade recommendation
• Technical Data Sheet
• Safety Data Sheet
• Product sample
• Sample COA
• Export quotation
• Order follow-up
• Technical support
• Packaging information
• Customer complaint
• Other inquiry

Information Needed for an Accurate Quotation

To prepare a technically relevant quotation, please provide:

• Final product or application
• Required coated or uncoated grade
• Required mesh, D50 or D97
• Required purity and whiteness
• Maximum acceptable moisture
• Estimated order quantity
• Monthly or annual consumption
• Preferred packaging
• Destination country
• Destination city or port
• Required delivery term or Incoterm
• Current supplier TDS, when available
• Required technical or inspection documents

Providing complete information helps reduce unnecessary back-and-forth and allows the sales team to prepare a more relevant offer.

Our Locations

Head Office

Tehran, Iran

QCX8+FP9 District 1, Tehran, Tehran Province, Iran

The head office supports sales communication, customer service, commercial coordination and export inquiries.

Factory and Production Site

Imam Reza Boulevard, Qom, Iran

Ferdows Office Complex, No. 208

Factory visits, inspections or in-person meetings must be arranged and confirmed in advance.

Frequently Asked Questions

Can I request a product recommendation?

Yes. Send your application, current product specification, required particle size, consumption and processing requirements. Our team can suggest a suitable starting grade for evaluation.

Can I request a sample before placing an order?

Sample availability depends on the product, quantity, destination and intended application. Final approval should be based on the buyer’s own laboratory or production testing.

Do you provide TDS, SDS and COA documents?

Available documents may include a product-specific TDS, an applicable SDS and a batch-specific COA for confirmed orders. Document availability must be confirmed for the selected product.

How can I receive an export quotation?

Send the required product, quantity, packaging, destination, application and requested Incoterm through the form, email or WhatsApp.

Can I contact Arosha Powder regarding an existing order?

Yes. Include your company name, order reference, product name and a clear description of your request so the support team can review it efficiently.

Contact Arosha Powder

Whether you are evaluating a new calcium carbonate supplier, requesting technical information or following up on an existing order, share your requirements with our customer support team.

Contact Sales and Support

Phone and WhatsApp: +98 912 751 6759
Email: aroshapowder@gmail.com